In times of constant change in customer expectations, it is vital to sustain a competitive advantage and to be able to transform the company’s strategy and operational capabilities. By analysing at the organisation’s end-to-end process flow, we help you to build closer relationships with your customers in a faster, sharper and more innovative way to respond to their needs.
Facilitated by our Certified Management Consultant, this workshop is recommended for Senior Executives, Heads of Departments, Quality & Continuous Improvement Managers and Customer Service Managers, Project Champions or Project Sponsors of manufacturing and process industries who are interested in raising their awareness of the process approach and practical application of the process mapping.
Stratega Consulting Ltd. is to issue the Certificate of Attendance to participants who will have attended at least 85% of the workshop.
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