“What is Operational Excellence” is the first in a series of training materials, which prepare managers to take charge over their efforts at Continuous Improvement and start the Operational Excellence process. As an introduction to the Operational Excellence approach, “What is Operational Excellence?” is meant to answer the What, How and Why of the approach, so the decision to start the journey is clear and easy. Operational Excellence combines key concepts, methods and tools from Lean Thinking, Six Sigma and TPM (Total Productive Management) with the aim of creating the best Continuous Improvement approach to manufacturing and management. This approach is suitable for any organisation, from small businesses to mega-corporations.
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