“What is Lean” is a training material, focused on preparing managers to build a Lean organisation. It covers the basics of the Lean Thinking, to provide a better understanding of Lean and its importance in Operational Excellence. The material gives a basic background on concepts, such as maximising customer value by eliminating waste, and the history of Lean. It also educates managers on the key elements of Lean, including the Five Principles of Lean Thinking (Value, Mapping, Flow, Pull and Perfection), the Seven Wastes or “Seven Muda” and how to identify waste in both production and the business processes.
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