A Balanced ScoreCard is designed to define realistic targets for various KPIs, to measure the actual performance, to compare it against the target, and to find out the potential gaps in the performances. The success of a Balanced ScoreCard is largely based on the way it is designed. A well-designed ScoreCard can go a long way in devising appropriate strategies, to cover up the potential gaps, and improve the overall performance of the company. This part of the Balanced ScoreCard toolkit is a guide on how to build Balanced ScoreCards, to measure, control and improve business performance.
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